NIGHTFOX PRIVACY POLICY

We have updated our privacy policy in line with General Data Protection Regulation (GDPR) that comes into effect on 25th May 2018.

GDPR affects the way we collect and use information about visitors to our website, and makes it easier to find out what information we may hold about you. It also makes it easier for you to request that we remove your information from our database.

GDPR also affects the way we track users on our website using cookies.

Contacting Us

If you contact us using the contact form on our website, by email or by telephone we will record your contact information (name, email address and/or phone number) so that we can contact you in relation to your enquiry. We will not use this information for any other purpose unless you explicitly agree to allow us to do so.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/

We will never share your information with third-party companies.

Cookies

We use a variety of third-party services to improve the functionality of our website and to track how visitors interact with the site so that we can identify what works well and what would benefit from improvement. (The site also uses first-party cookies that are purely functional and deleted as soon as you leave the site)

Cookie Name Domain Description
1P_JAR .google.com Google cookie. These cookies are used to collect website statistics and track conversion rates.
CONSENT .google.com Used by Google services
SIDCC .google.com Security cookie used to protect users data.
_ga www.google.com Used by Google Analytics to distinguish between users.
_gid www.google.com Used by Google Analytics to distinguish between users.
_wios wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)
_wiou wurfl.io Used to help Google Analytics identify device types (i.e. desktop, mobile etc.)

Please note that if you choose to disable cookies our website may not function as expected.

EU User Consent Policy Compliance

By agreeing and clicking ok to access our site you agree that:-

  • the use of cookies or other local storage where legally required; and
  • the collection, sharing, and use of personal data for personalization of ads.
  • retain records of consent given by end users

You can revoke consent at anytime by emailing David Black (Data controller) david@nightfoxinvestigations.co.uk where confirmation will be given by way of an email response.

Website Visitors

Like most website operators, NIDR Ltd collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. NIDR Ltd purpose in collecting non-personally identifying information is to better understand how NIDR Ltd visitors use its website. From time to time, NIDR Ltd may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

NIDR Ltd also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. NIDR Ltd only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering Of Personally Identifying Information

Certain visitors to NIDR Ltd websites choose to interact with NIDR Ltd in ways that require NIDR Ltd to gather personally-identifying information. The amount and type of information that NIDR Ltd gathers depends on the nature of the interaction. If you contact us using the contact form on our website, by email or by telephone we will record your contact information (name, email address and/or phone number) so that we can contact you in relation to your enquiry. We will not use this information for any other purpose unless you explicitly agree to allow us to do so.

If you would like us to remove your details from our database, please contact us. We will remove your details from our database within one month, in compliance with Article 17 of GDPR

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/

We will never share your information with third-party companies.

Credit Reference Agencies

The usage information collected via these third-party services is anonymous and cannot be used to identify you personally.

TransUnion will use your personal information to provide services to us and its other clients. We use their services in order to check your identity, manage your account, tracing  for the purpose of recovering debts and to prevent criminal activity such as fraud and money laundering 

More information about TransUnion and the ways in which it uses and shares personal information can be found in its privacy notice at https://www.transunion.co.uk/legal/privacy-centre. 

Camera Policy

All web camera equipment used have the facility to capture audio.

Should a sensitive situation occur, for example, a medical emergency, within view of one of our web cameras that could compromise someone’s privacy, we shall endeavour to temporarily suspend the live stream as soon as we are made aware of such a situation.

How We Use Video and Still Images Captured

The purpose of our web cameras is to record debt collections for use in legal proceedings in the future and to provide evidence of our actions. Our web cameras are not in any way connected, used or affiliated with the police or any local authority and are not used for any surveillance, crime prevention and detection, traffic management or public safety purposes.

We may also use still images taken from our web cameras.

No one may record, store or use any footage captured by our web cameras, for any reason, without prior permission.

We accept no liability, responsibility or control for web cameras that are operated and/or owned by external organisations that we provide a link to. External web cameras are also subject to acceptance of their own privacy policies.

Under data protection legislation, agents will inform people that they’re being filmed and will do so unless the situation means it’s not possible.

Otherwise you’ll know you’re being recorded when the camera has flashing red lights in the centre of it.

Agents don’t have to get your consent to be filmed.

How Footage Is Handled

Footage is recorded onto internal storage inside the camera. The cameras have no ability to delete or edit the footage.

When an agent docks their camera to charge the battery, the footage is automatically uploaded to secure servers.

The footage unless catagorised is deleted after Five working days have passed.

Your Rights

In particular, you have the following rights:

  • To be told that a public web camera is being used by the use of clearly visible and legible signage on our representatives.
  • You can request a copy of any footage where your image is identifiable. Bear in mind that not all footage is recorded so we may not hold your images.
  • You can request us to erase any footage that we have of you.
  • All video footage is deleted after 5 working days by our Data Controller

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

Reporting A Breach of Privacy

You can report any general issues or a breach of privacy by emailing info@nightfoxinvestigations.co.uk